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Swavo terms and conditions for sale of goods

 

  1. Orders for goods shall be deemed to be conclusive evidence of the buyer’s acceptance of these conditions.
  2. The seller may only change these conditions at any time.
  3. The conditions represent the whole of the agreement between seller, buyer and supersede.
  4. Orders are only booked when 60% of order amount is paid.
  5. The order will become full priority of the buyer only once the reminder of order is paid.
  6. Once order is booked and 60% taken the buyer is liable for the reminder even if they decide not to proceed with order or cancel. No return or exchange will be made.
  7. Once order has been placed and signed no amendments will be permitted
  8. The seller takes no responsibility for orders held or delayed as result of custom procedures.
  9. Orders may become damaged in transit or upon customs inspection in such the client has allow Swavo time to resolve the matter.
  10. Bespoke orders take between 4-8 weeks orders placed within a shorter time frame are done so at customers own risk.
  11. Customers should collect orders within 7 days once notified of arrival. orders not collected or left will become property of Swavo.
  12. Due to fragility of handcraft work Swavo will not take any responsibility for breakage or damage once the goos have been inspected and dlivered or collected. Any repairs will be provided within a timely manner
  13. All Swavo products are handmade by skilled artisans. This may result in short variations in colour of gemstone, settings and molds from those chosen by clients.
  14. Swavo will not take any claims in case of any accident (theft).

 

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